Terms of Use:

Business Name: 1300 CABS

Last Updated: October 8, 2025

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the website at https://1300cabs247.com.au/ (the “Website”), and all transfer services provided by 1300 CABS 247, whether accessed via the Website, telephone, or any other method (collectively, the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms, if you don’t mind. If you disagree with any part of the Terms, you must not access or use the Website or Services.

2. Information About Us:

The Services are provided by:

• Company Name: 1300 CABS

• Location: 37 Taranaki Cct, Clyde North, VIC 3978, Australia

• Contact Email: connect@1300cabs247.com.au

• Contact Phone: 0406 400 477

3. The Nature of the Services:

1300 CABS 247 operates as a booking and dispatch service, facilitating the provision of passenger transport services.

• Booking Service: We manage the booking, scheduling, and payment process to connect you with independent, licensed taxi/chauffeur drivers (“Drivers”).

• Contract of Carriage: We are providing the transfer service itself. The actual contract for the carriage of a passenger from the pick-up location to the drop-off location is between you (the Passenger) and the Driver/Vehicle Operator. We act as a direct transfer services provider, taking bookings and payments.

4. User Accounts and Registration:

4.1. Account Requirements: To use certain features of the Services, you may be required to fill out the booking form. You must be at least 18 years old and provide the transfer details with your contact details.

4.2. Accurate Information: You agree to provide accurate, complete, and current information when you fill out the form and place a booking. We believe that failure to do so is a breach of the Terms.

5. Bookings, Fares, and Payment:

• 5.1. Fare Calculation: Fares for Services are calculated based on a combination of factors, including:
• The regulated taxi meter fare as set by the relevant Victorian government authority.
• Any applicable tolls, airport, or booking access fees.
• Any pre-agreed fixed fare, where applicable.
• Applicable service/processing fees (e.g., credit card transaction fees).
  
  5.2. Payment: You agree to pay the full fare for all Services provided to you. Payment can be made via accepted methods (e.g., cash, credit card, Cabcharge).
  
  We may charge your registered payment method when you complete the trip. Any payments made are generally non-refundable; however, under certain conditions, they may be refundable. Please refer to our refund/cancellation/no-show policy at https://1300cabs247.com.au/refund-policy/.
  
  5.4. Damages and Cleaning Fees: You are responsible for the cost of any damage to the vehicle or excessive cleaning required as a result of your conduct or the conduct of your guests.

6. Passenger and Conduct Rules:

6.1. General Conduct: Please agree to treat the Driver and the vehicle with respect. Abusive, aggressive, or disrespectful behaviour will not be tolerated and may result in the immediate termination of the journey without refund.

6.2. Compliance with Law: You must comply with all Australian and Victorian laws while using the Service, including: Wearing a seatbelt at all times, not consuming alcohol, illicit drugs, or smoking in the vehicle, and not using the service for any unlawful purpose.

6.3. Luggage and Animals: Passengers are generally permitted a reasonable amount of luggage. Excess luggage, bulky items, or the transport of animals (other than assistance animals) may be refused by the Driver if it compromises vehicle safety or space.

7. Limitation of Liability and Disclaimer:

7.1. Disclaimer: The Services and the Website are provided on an “AS IS” and “AS AVAILABLE” basis. While we strive to ensure that bookings are timely, we do not guarantee that the Website or Services will be uninterrupted, timely, secure, or error-free.

7.2. Limitations: To the maximum extent permitted by Australian law (including the Australian Consumer Law): * We are not liable for any indirect, special, incidental, punitive, or consequential loss (including loss of business, revenue, or profit) arising from your use of the Website or Services. We are not liable for any personal property lost or damaged during your journey. Our maximum aggregate liability for any claim arising from the Services will be limited to the total amount you paid for the specific Service in question.

7.3. Force Majeure: We shall not be held responsible for any failure or delay in performance of the Services due to circumstances beyond our reasonable control, including, but not limited to, natural disasters, mechanical breakdown, traffic accidents, or road closures.

8. Intellectual Property:

The Website and its original content, features, and functionality are and will remain the exclusive property of 1300 CABS 247 and might be protected by copyright, trademark, and other laws of both Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. Links to Other Websites:

Our Website may contain links to third-party websites or services that are not owned or controlled by 1300 CABS 247. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites or services you visit.

10. Termination:

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you don’t breach these Terms. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 15 days’ notice before any new terms take effect. By continuing to access or use our Service after these revisions take effect, you agree to be bound by the revised terms.

12. Governing Law and Jurisdiction:

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of Victoria for any dispute that arises out of or relating to these Terms or the Services.

13. Contact Us:

If you have any questions about these Terms, don’t hesitate to get in touch with us:

• By Email: connect@1300cabs247.com.au

• By Phone: 0406 400 477

• By Mail: 37 Taranaki Cct, Clyde North, VIC 3978, Australia